500 AV Powerline Network Adapter Kit - Single Port

Model #: PWR500 Kit
Retail #: PWR511K01
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Frequently Asked Questions

Can I have a mixed network of 14Mbps, 85Mbps, 200Mbps, and 500Mbps HomePlug adapters?

How many PWR500 can I use in my network?

What do the different colors on the Link (LK) light mean?

How do I restore the device to factory defaults?

Why is the Power (PWR) light blinking?

How do I change the encryption key on a PWR500 Powerline Adapter?

Will the PWR51WK01 kit work with other Powerline devices?

How do I synch the WPB3000 with my current PWR500 network?




Can I have a mixed network of 14Mbps, 85Mbps, 200Mbps, and 500Mbps HomePlug adapters?
Yes, but they are not all interoperable. This may sound like a contradiction but it isn't. The 14Mbps and 85Mbps will work together on the same network, but a connection between the 85Mbps and the 14Mbps adapters will always operate at the speed of the slower device.

The 200Mbps and 500Mbps will also work together on the same network, but a connection between the 200Mbps and the 500Mbps adapters will always operate at the speed of the slower device. Please see the Add a PWR500 to a 200AVP Encrypted Network instructions for more details on this type of network.

All of the adapters, the 14Mbps HomePlug adapter, the 85Mbps MegaPlug adapter, the 200Mbps and the 500Mbps adapters can co-exist on the same home electrical system and operate properly, but the 200Mbps and 500Mbps adapters cannot connect to the slower 14Mbps and 85Mbps adapters. This is because the 14 and the 85 comply with the earlier HomePlug 1.0 and 1.0 Turbo standard and use 56bit DES encryption, but the 200Mbps and 500Mbps adapter comply with HomePlug AV standard and it uses 128bit AES for encryption.

Example:
If you need to use the 500Mbps or 200Mbps and the 14Mbps or the 85Mbps adapters on the same network, there will need to be a pair of each. For a 500Mbps or 200Mbps adapter connected to a PC to communicate on the network, there must be a 500Mbps or 200Mbps adapter connected to the network router or hub; and since a 85Mbps adapter connected to a second PC cannot communicate with the 500Mbps or 200Mbps adapter, there must also be a 14Mbps or a 85Mbps adapter connected to the router or hub so that the slower 85Mbps adapter can communicate as well.

How many PWR500 can I use in my network?
You can put up to 254 adapters on your network.

What do the different colors on the Link (LK) light mean?
There are three different colors each color indicates the overall speed of your Powerline network:
Red: Indicates weak signal and slower network speed: less than 50Mbps
Orange: Indicates normal signal with standard network speed: 50-99Mbps
Green: Indicates excellent signal with optimal network speed: 100Mbps+
Off: Indicates no activity. And adaptors are not connected.

How do I restore the device to factory defaults?
With the device plugged into an electrical outlet you will need to press and hold the Security button on the bottom of the device for 15 seconds.

Why is the Power (PWR) light blinking?
A blinking Power (PWR) light means that your unit is in standby mode.

How do I change the encryption key on a PWR500 Powerline Adapter?
To reset and change the encryption key on the PWR500, follow the steps below:

1. Plug the Adapters into electrical outlets on the same circuit.

2. Press and hold the Security button on each unit one at a time for exactly 10 seconds. On the 10th second, let go of the button. When you release the button, the Power LED's will turn off very briefly and turn back on. The LK LED's will not turn back on at this time.

3. Then on one of the units, press and hold the Security button for exactly 3 seconds. On the 3rd second, release the button. When you release the button, the Power LED will begin to flash.

4. Now on the other unit, press and hold the Security button for exactly 3 seconds. On the 3rd second, release the button. When you release the button, the Power LED will turn off and back on breifly, and then the LK LED should be lit on both units. Provided the LK lights on both units are lit, the encryption key has been changed and the two Adapters are now connected on the same Powerline network with a new encryption key.

Will the PWR51WK01 kit work with other Powerline devices?
Yes, it can be integrated into your current PWR500/PWR511/PWR514 or the 200AVP network.

How do I synch the WPB3000 with my current PWR500 network?
Press the Security button on the bottom of the PWR500 for two seconds and release.  You should notice the Power light begin to blink.  Then press the Security button on the WPB3000 for two seconds.  The Power light on the WPB3000 should begin blinking and within a few seconds the Link light on both units should link up.