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V1000
Wireless N VDSL Modem Router
This product is no longer available for sale and there is only limited support available for it.

 

 

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Frequently Asked Questions

Will my Xbox work with the Actiontec Modem or Router?

What is the default IP address for accessing an Actiontec Modem or Router?

Does this device support IPv6?

What is Actiontec doing about the industry wide issue of the (WPS) Wi-Fi Protected Setup PIN brute force vulnerability?

Is my Actiontec DSL Modem or Cable/DSL Router a Firewall?

How to connect a Google Chromecast adapter.

What is the current firmware version for my Actiontec Device?

Will my Xbox work with the Actiontec Modem or Router?
Yes, Actiontec Modems and Routers are compatible with the Xbox. However, it may be necessary to forward the ports used by the Xbox, in the Actiontec Modem or Router. Without Port Forwarding, the Xbox Connection Test may report a "NAT" rating of "STRICT" or "MODERATE", rather than "OPEN".

What is the default IP address for accessing an Actiontec Modem or Router?
The default IP address for accessing most of the Actiontec Modem and Routers is "192.168.0.1". The exceptions are the Actiontec Modems and Routers made and branded for a specific Internet Service Provider (ISP). The Modems and Routers made for a specific ISP will have a sticker on the bottom of the device with the default IP address on it. However, the IP address can be changed by the user, so it is important to document and save the IP address when it is changed. It is suggested that the IP address should be written on a label that is then attached to the Modem or Router. If this new IP address is communicated to technical support early in any relevant conversation, it will save time and confusion.

Does this device support IPv6?
No this device does not support IPv6.

What is Actiontec doing about the industry wide issue of the (WPS) Wi-Fi Protected Setup PIN brute force vulnerability?
As of 1/31/2012 all future Actiontec products that have the (WPS) Wi-Fi Protected Setup feature in the firmware will also contain a WPS "lock-out" feature and/or any other Wi-Fi Alliance recommended improvements to the (WPS) Wi-Fi Protected Setup.

Is my Actiontec DSL Modem or Cable/DSL Router a Firewall?
Yes, the Actiontec DSL Modem and Cable/DSL Router acts as a Firewall. They provide security through "Stateful Packet Inspection" or SPI, which inspects incoming data packets to make sure they correspond to an outgoing request. Unsolicited packets (which could be harmful) are rejected. Through the use of specific Firewall settings, the firewall can be configured to block outgoing as well as incoming traffic.

How to connect a Google Chromecast adapter.

Connect a Google Chromecast adapter to an Actiontec modem/router, these are the steps 

1)Using the computer/phone/tablet etc., click on the wireless networks and select the google chromecast wireless device.

2)Locate the Google chromecast app on the device and run the app. Verify the code on the tv matches the code in the Chromecast app then click next. If desired you can change the name of your Chromecast app then click next.

3)Select the wireless network of the modem/router and input the security key. It will now tell you that the app is setting up chromecast and it is connecting to the wireless network. If it appears that it is not connecting, go back to your phones wireless network selection and reconnect the phone to your wireless network. The Chromecast app should now tell you the adapter is now ready to cast. You can verify your chromecast is connected to the network by tapping the arrow to the right.

4)Run the desired app to stream to the chromecast adapter(ie., Netflix, youtube, etc.).

5)If after these steps the Chromecast device doesn't connect or stream, user will need to contact Google for further support.

What is the current firmware version for my Actiontec Device?

This document lists the current and legacy product firmware versions for Actiontec products. Actiontec does not maintain/provide firmware upgrades for devices supplied by an Internet Service Provider. Contact your ISP for firmware upgrades for devices supplied by the ISP.

Current Firmware Versions

If a product is not listed in the document, then there has been no firmware update or upgrade released for that product.

Contact Support

Online

Email support via the "Technical Support Request Form" is available to ALL products, and is always FREE.

Fax

Fax based support can be utilized by any product, and it too is FREE.
There is one Telephone number for Technical Support via FAX: (719) 522-9421

Phone

Telephone based Technical Supports availability is determined by the product and the place of purchase.
  • If you purchased the Actiontec product in a retail store, the accompanying documentation will identify the types of support available for that product.
  • If you purchased the Actiontec product from your ISP, your first point of contact will always be the ISP.
If you are calling from within the United States, dial: 1 (888) 436-0657

Product Sheet