Frequently Asked Questions

Does Actiontec sell a Wireless Range Expander or Wireless Repeater, to extend a wireless networks coverage?

What Wireless card is needed to make the Wireless fully functional, on the Wireless-Ready Gateway, Router or the Wireless Digital Media Player?

How is a replacement Actiontec CD obtained?

Does Actiontec sell a Wireless Range Expander or Wireless Repeater, to extend a wireless networks coverage?
No, Actiontec does not sell a Wireless Repeater. The Wireless Routers, Access Points and Gateways that we currently produce, do not support WDS or Wireless Distribution System. (WDS is a technology that allows the linking of several Wireless Access Points, to create one large Wireless network.)

What Wireless card is needed to make the Wireless fully functional, on the Wireless-Ready Gateway, Router or the Wireless Digital Media Player?
There is only one PC card that is compatible. It is the "11 Mbps Wireless Expansion Card". The Model Number for this card is "HWC01170", and the number on the back of the card will be "802CI2" or "802CI3".

How is a replacement Actiontec CD obtained?
There are two methods for obtaining a replacement Actiontec CD.
1. Downloading the ISO for free from the Actiontec Support Site. If an ISO is available, it will be posted along with all other Drivers and Software, on the support page for that product. Instructions for converting the ISO file into a CD can be downloaded along with the ISO.
2. Contacting Actiontec Technical Support by phone and purchasing one. Actiontec CDs can be purchased for $6.95 (including S&H) within the USA, and $8.95 (including S&H) for customers in Europe and the UK.
To purchase call: 1-800-371-0442 (USA), 0800-180-4434 (UK)
Please have your Visa or MasterCard ready, along with product name and model number, or CD part number if available. (MasterCard and Visa are the only cards Actiontec is able to accept.)