More than 70% of consumers expect their mobile networks to provide good performance all of the time, according to a recent survey by traffic management vendor Vasona Networks. The survey also revealed that 55% of respondents (up from 40% last year) consider their mobile operator the most responsible party when applications do not function property.

 

The report also noted that “as mobile operators expand 4G service, consumers are setting a high bar for broadband performance. Significant efforts and investments are being made, but heavy network congestion still persists, making subscriber satisfaction a constantly moving target.”

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