How to Prevent Alexa from Accidentally Sending Recordings to Contacts

Did you hear? Recently, an incident occurred where Amazon’s Alexa sent a recording of a couple’s private conversation to someone in their contact list. Here’s how to make sure this doesn’t happen to you.

Reportedly, it is a rare occurrence and likely happened because Alexa heard a “wake word” in their conversation. To prevent this from happening to you, disable the contact list in Alexa’s call capability feature. Unfortunately, it is not as simple as deleting an app.

In order to disable these features, call Amazon’s Alexa Support hotline at this exact number: 1-877-375-9365. Be careful, searching “Amazon Alexa Support” can risk leading to scammer phone numbers.

The good news is that it is possible to avoid this issue from happening to you.