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GT701AP
54 Mbps (802.11g) Wireless Access Point
This product is no longer available for sale and there is only limited support available for it.

 

 

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Frequently Asked Questions

Does this device support IPv6?

Can the antenna on the Actiontec Wireless device be upgraded?

Is there a way to clear or Reset the Admin username and password on an Actiontec GT Series Router, Modem or Wireless Access Point?

How do I Reset the Actiontec back to default settings?

Do Actiontec Access Points, Modems and Routers support Wireless Bridging?

Do I need to have an Actiontec Wireless Card or Adapter to connect to an Actiontec Wireless Modem or Router?

Should I change the Actiontecs Wireless Settings, or should I leave them at the default values?

What is Actiontec doing about the industry wide issue of the (WPS) Wi-Fi Protected Setup PIN brute force vulnerability?

How is a replacement Actiontec CD obtained?

Is my Actiontec DSL Modem or Cable/DSL Router a Firewall?

What are the VPI/VCI settings for AT&T DSL Service?

How can I know the correct VPI/VCI settings to use?

What is the current firmware version for my Actiontec Device?

Does this device support IPv6?
No this device does not support IPv6.

Can the antenna on the Actiontec Wireless device be upgraded?
Yes, this device has an antenna that can be removed and replaced or upgraded. The connection method for this device, Reverse Polarity Sub-Miniture Adapter (RP-SMA), is readily available at most computer or electronics stores.

Is there a way to clear or Reset the Admin username and password on an Actiontec GT Series Router, Modem or Wireless Access Point?
Yes, but clearing the password also resets the configuration of the device. So following a reset, the router or modem will need to be completely reconfigured.
To reset a 'GT' Series Router, Modem or Wireless Access Point, begin with the unit powered up and with a solid Green Power light. Then using a small tool depress and hold the Reset button on the back of the device just until you see the color of the Power light change from Green to Amber. Be sure to release the Reset button before the Power light turns Red.
The length of time that the Reset button must be held to accomplish the reset varies from model to model, but as long as the Reset button is released while the power light is Amber the Reset will be successful.

How do I Reset the Actiontec back to default settings?
Begin with the power light solid green. Then, using a small tool, press and hold the Reset button in, just until you see the Power light change color (Green to Amber). Then, immediately release the button.
(Be aware that ALL configuration information stored in the Actiontec will be lost when resetting the unit, and that it will need to be reconfigured, once it has restarted.)

Do Actiontec Access Points, Modems and Routers support Wireless Bridging?
No, Wireless Actiontec Modems, Routers and Access Points do not support Wireless Bridging; they function as standard wireless access points, only.

Do I need to have an Actiontec Wireless Card or Adapter to connect to an Actiontec Wireless Modem or Router?
No. Actiontec Wireless products are not proprietary. All Actiontec Wireless Modems, Routers and Access Points conform to recognized Standards, so any properly functioning Wireless Card or Adapter, that conforms to the same Standard, should be able to connect.

Should I change the Actiontecs Wireless Settings, or should I leave them at the default values?
It is always good pratice to change the default settings of a Wireless Modem, Router or Access Point. ( See the following recommended changes. )

1. Change the Name of the Wireless Network.
( SSID, ESSID and Network Name, are different terms for the same thing. )

The Network Name should be changed to something that is unique, but easy for you to remember. It should not identify you, your household or place of business in any way.

2. Use the Best Encryption Available on your Router or Access Point.
( WPA2, WPA, WEP and WPS are the most common types available. )

Use WPA2 if possible, and WPA if WPA2 is not available. Use WPS to setup your WPA wireless security if your router and adapters are compatible with Wireless Protected Setup (WPS). Use WEP if it is the only option available on your Router or Access Point.

3. Replace the default key / passphrase with one that is unique and random.
( Regardless of encryption type, the security will hinge on the Key / Passphrase. )

If your Router will allow the use of WPA or WPA2 then you are not limited to hexadecimal characters, and your key / passphrase can be from 8 to 63 ASCII characters in length. It is recommended that the key be no less than 20 characters in length as a minimum; and it is extremely important that the characters are random. That means capitol letters, lower case letters, punctuation and NO words or names.

If you are able to use WPS then the Router and Adapter will determine your key and how it is entered.

If your Router limits you to using WEP, you will likely also be forced to use only hexadecimal characters (the numbers 0-9 and the letters A-F). This type of key is rarely case sensitive, but it is even more important to be sure to make the key as random as possible. It is recommended that you a key of 26 hexadecimal characters. This length key is referred to as either 104 or 128 bits depending on the manufacturer.

What is Actiontec doing about the industry wide issue of the (WPS) Wi-Fi Protected Setup PIN brute force vulnerability?
As of 1/31/2012 all future Actiontec products that have the (WPS) Wi-Fi Protected Setup feature in the firmware will also contain a WPS "lock-out" feature and/or any other Wi-Fi Alliance recommended improvements to the (WPS) Wi-Fi Protected Setup.

How is a replacement Actiontec CD obtained?
There are two methods for obtaining a replacement Actiontec CD.
1. Downloading the ISO for free from the Actiontec Support Site. If an ISO is available, it will be posted along with all other Drivers and Software, on the support page for that product. Instructions for converting the ISO file into a CD can be downloaded along with the ISO.
2. Contacting Actiontec Technical Support by phone. Actiontec CDs can be mailed to you by US Mail for free. To have one mailed to you call: 1-800-371-0442 (USA), 0800-180-4434 (UK)
Please have your product name and model number, or CD part number if available ready.

Is my Actiontec DSL Modem or Cable/DSL Router a Firewall?
Yes, the Actiontec DSL Modem and Cable/DSL Router acts as a Firewall. They provide security through "Stateful Packet Inspection" or SPI, which inspects incoming data packets to make sure they correspond to an outgoing request. Unsolicited packets (which could be harmful) are rejected. Through the use of specific Firewall settings, the firewall can be configured to block outgoing as well as incoming traffic.

What are the VPI/VCI settings for AT&T DSL Service?
By default, the Actiontec router/gateways VPI/VCI values are set to 0/35. For BellSouth customers these values are required to be 8/35. To change these values, from the unit's interface, click the Advanced Setup tab, from the menu on the left, click Broadband Settings and/or DSL settings. Changed the 0 to 8 and click "Apply". Once the page refreshes, verify the color of the Internet LED on the front of your unit. If both the PPP Username/Password and VPI/VCI entered into the unit are correct, the Internet LED will be Green. If it is Red, you have not entered the correct PPP Username/Password under the Quick Setup tab. Re-enter these values, the PPP Username will typically be an email address (someone@att.net) and the PPP Password will be a six digit alpha/numeric such as (xyz123). These values are only available from AT&T. If the Internet LED is off, please verify that you have input the correct VPI/VCI has it pertains to your AT&T network. Again, these values are only available from AT&T.

How can I know the correct VPI/VCI settings to use?
Your ISP should provide the VPI/VCI settings, but if they do not, here are some guide lines for trying to get your modem configured anyway.

United States
ISP VPI/VCI Settings
CenturyLink/Qwest 0/32, Verizon 0/35, SBC 0/35, AT&T 0/35, SW Bell 0/35, Sprint 8/35, TDS 0/35, Bell South 8/35, CenturyTel 8/35, EarthLink 0/35, Embarq 8/35, and GSInet 8/35

United Kingdom
ISP VPI/VCI Settings
NTL 0/38, Bulldog 0/38, UK Online 0/38, and Tiscali 0/38

If your ISP is not in this list but they are in the USA, then first try 0/35, and if the Internet light remains off, try 8/35. If your ISP is not in this list and they are in the UK, then you should try 0/38. Other than CenturyLink/Qwests 0/32, the settings of 0/35 and 8/35 are the most common used by ISPs in the USA, and 0/38 is used by virtually all of the ISPs in the UK. The ISP should have provided this information in the beginning, but some ISPs resist giving the VPI/VCI information if you have not purchased the modem that they provide. However if 0/35, 8/35 and 0/38 do not work, then there is really no alternative, to getting the information from your ISP. It is unfortunate, but sometimes it requires a great deal of insistence to obtain this information from the ISP.

What is the current firmware version for my Actiontec Device?

This document lists the current and legacy product firmware versions for Actiontec products. Actiontec does not maintain/provide firmware upgrades for devices supplied by an Internet Service Provider. Contact your ISP for firmware upgrades for devices supplied by the ISP.

Current Firmware Versions

If a product is not listed in the document, then there has been no firmware update or upgrade released for that product.

Contact Support

Online

Email support via the "Technical Support Request Form" is available to ALL products, and is always FREE.

Fax

Fax based support can be utilized by any product, and it too is FREE.
There is one Telephone number for Technical Support via FAX: (719) 522-9421

Phone

Telephone based Technical Supports availability is determined by the product and the place of purchase.
  • If you purchased the Actiontec product in a retail store, the accompanying documentation will identify the types of support available for that product.
  • If you purchased the Actiontec product from your ISP, your first point of contact will always be the ISP.
If you are calling from within the United States, dial: 1 (888) 436-0657
There is no documentation available for this product.