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About Us

Corporate Overview

Take the in-home Internet and Wi-Fi experience to the next level. Our groundbreaking Optim Managed Service Assurance Platform enables service providers to remotely manage, diagnose, optimize and secure home networks. With Optim, families can enjoy fast, reliable and safe Internet throughout the home, while providers can improve customer loyalty and lower operating costs. Our award-winning products — including Gigabit Ethernet fiber routers, high-speed VDSL gateways and home networking solutions — are deployed by some of the largest telecom carriers in North America. Learn more about who we are and what we do…

The Brand Service Providers Trust

With more than 68 million connected home devices shipped to date, we are one of the largest CPE suppliers in North America. For over 25 years, service providers have relied on our innovation and commitment to quality. Our products have been adopted by leading Tier 1 and Tier 2 Internet Service Providers in North America, including Verizon, CenturyLink, Google, Frontier, Telus, Comcast, Time Warner, Bright House, Cox, Charter, Dish, TDS Telecom, Bell MTS, Sasktel, and more. We’ve developed long-term working partnerships with service providers. We understand your business challenges (both longstanding and emerging) – and develop solutions to address these needs.

Industry Leadership

We’re constantly pushing the envelope on what’s possible and our engineering and product innovation have been recognized throughout the industry time and time again. We’ve been awarded more than 220 industry awards for 90 different products, including multiple prestigious CES Innovations awards in Design and Engineering. We play an active role in many industry organizations, including: Broadband Forum, Wi-Fi Alliance, and the prpl Foundation.

A Dedicated Partner

We like to pioneer new technology that makes products faster, smarter, and more powerful. But, that’s only part of the story. For more than 25 years, we have been working closely with our carrier customers to make our products easier to install, manage, use, and support. We excel at high-volume consumer solutions, and our role as a trusted supplier has been recognized with numerous supplier awards for Manufacturing Quality, Dependability, Timely Delivery, and Responsiveness. We also maintain a large customer support and design team in the United States that enables us to respond quickly to requests as they arise and help our carrier customers take advantage of each opportunity.

Custom Software Services

Our skilled developers and expert UI architects are ready to help you bring your software solution to the market faster, and with less risk. You can count on our custom development services to architect and design a firmware/software solution for a unique feature, policy or GUI. And our white label solutions let you brand the Optim Managed Service Assurance platform as your own so you can increase brand presence and strengthen relationships with your subscribers. We’ll work with you to develop the exact level of customization and solution that you need – no request is too big or too small!

Committed to the Greater Good

We’re committed to making our communities and world a better place. As a minority owned company, we are dedicated to promoting diversity among our employees and partners. In 2011, we established a formal Sustainability Program that sets aggressive targets in multiple areas, including: water conservation, electronic waste and scrap product recycling, paper recycling, energy usage and more.

The majority of our modems and routers are ENERGY EFFICIENT, helping families reduce their electrical bills and energy use. And since minerals originating from conflict regions can end up in electronics and other products, we participate in the Conflict Minerals Pilot Program to bring more transparency to the product supply chain and help promote the responsible sourcing of mineral resources.

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