Slow WiFi is frustrating. We don’t have much tolerance for it. So if your WiFi isn’t as fast as you like, the first step is to test it.

Here’s how:

  1. Exit all programs on your computer/mobile device that are using the Internet
  2. Make sure no other devices are connected on the same WiFi connection
  3. Go to on your browser or install the mobile app from the same site
  4. Run the test

This will tell you two three important things: your download and upload speeds (ideally high) and also your ping, which is the amount of time it takes for your computer to connect to a server on the Internet (ideally low). The results will also tell you how your connection compares to others.

If your connection is indeed slow, the next step is to find out whether it’s because of your computer, router or Internet connection.

Try this:

  1. Test your Internet speed using a wired connection. Your WiFi speed doesn’t represent the full capacity of your broadband speed, for a number of reasons (e.g. interference, distance, latency, etc.). If there is a significant discrepancy between the wired and wireless speeds, then the problem is probably not the Internet connection. Also keep in mind that Internet speeds may vary due to traffic depending on the time of day and total users.
  1. Try changing the location of your router. Interference is a major cause of slow WiFi. Make sure your router is close to your primary computer or in a central part of the house and away from obstructive materials. If you would like to get fast Internet speeds everywhere without relocating your router, consider getting a wireless network extender.
  1. It may be your computer or mobile device. If neither of the above pan out, your computer/mobile device might be the reason for your slow Internet. Test the Internet speed on multiple devices to determine if this is the cause.

We hope this was helpful. Please let us know in the comments if you’d like us to cover any other wireless topics. We wish you fast WiFi and happy surfing.


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